Hosting & Technical Support

Fast, friendly and professional technical support

Are you looking for better service from your web partner? Realnet have been supporting websites for over 20 years and we know how to keep your website fine-tuned and working hard for you.

Our in-house team will support you, help keep your website up to date and provide proactive advice on how to keep improving your online presence.

Our team of web-builders, designers, programmers and digital marketing executives are based here in Great Shelford, Cambridge and are not afraid to pick up the phone or meet up for chat.


While your dedicated account manager is there to provide advice and guidance whenever you need it, behind the scenes, our hosting packages ensure your website loads as fast as possible to ensure the best user experience and search engine optimisation.

Website Support

Whether it’s expert PHP programming or someone to make content changes that won’t mess up your website, Realnet can provide the right level of support for you with packages that correspond to your needs.

Support Bank

Many of our clients benefit from our unique Support Bank model which means you pay for the time that you use rather than a blanket retainer that charges you even if nothing gets done.

Talk to us to see how we can help you with technical support & hosting.

See if our technical support is for you

Website hosting transfer

Transfer to us

Dedicated account manager

Customer focused support

Fast, secure and reliable hosting

Website maintenance, Cambridge

Proactive maintenance

Spend time on your business, not on technical issues

Regular updates and upgrades

Ensure your website loads as fast possible

Website speed

Nominet Domain Registrar

Let us manage your domain name

Bi-annual renewal

DNS Management

Website technical Support

Support options

Phone and email support

Online ticket support system

Remote or in-person meetings for larger updates

Nominet domain registrar

Realnet is a Nominet domain name registrar (for .uk domains) and is bound by Nominet’s Terms and Conditions.

Technical Support Case Study

Let us manage your website so you can get on with running your business.

Reza's Tiles - website for a Cambridge tile showroom

Reza’s Tiles – Hosting & Support

Reza’s Tiles is a Cambridge based tile showroom, offering customers a wide range of high-quality tiles for purchase online. Their website includes useful tools such as an online measurement tool to assess how many tiles to buy to cover a particular wall or floor surface. They pride themselves on quality products, a broad range of tiles and excellent customer service.